Blog Use Case: Insurance Data for Strategic Differentiation

An insurance partner

Since its founding in the late 19th century, a multinational financial services provider has become one of the world’s largest insurance companies. Their Belgium subsidiary felt that leveraging a new digital and data platform would perpetuate their leading position.

The challenge

The company aims to make insurance easy for all their clients. In order to better serve them, they want to become the first data-driven insurer that is able to leverage data-insights to optimize their products and business.

Having already invested substantial resources in the data transformation, DigitalScaler was asked to co-create an industrialisation strategy and roadmap to secure a successful implementation.

“DigitalScaler is strong in stakeholder management and strategy execution with their teams of experts.” Chief Data Officer

Mapping the way forward

Based on intensive analysis, DigitalScaler identified six key-actions to make the data strategy industrialisation and operationalisation possible. Two roadmaps were co-created:

  1. A Governance & Controlling roadmap towards the Data Scaled Execution Model
  2. A Technical Enablers roadmap towards the target Scaled Data Platform
“Within 3 months DigitalScaler was able to fully understand our current situation, delivering a plan of action required to be taken at all levels of the company.” Chief Data Officer

Creating a holistic plan

There is a strong belief that digital, agility and strategy are key to the insurer’s data-driven future. Together with DigitalScaler they have created a clear plan integrating data, technology and organisation.

“Thanks to DigitalScaler our next steps to scale our data assets for a sustainable digital future are crystal clear.” Chief Data Officer

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