Blog Use Case

A Financial Market Infrastructure Partner

Since its founding, a global provider of Financial Market Infrastructure (FMI) services has become a key player in the settlement of domestic and international securities transactions that cover bonds, equities, derivatives and investment funds. However, global pressure made them reevaluate existing ways of working.

The challenge

As the client operates in FMI, they are under massive regulatory pressure. Evolving rules and regulations result in frequent mandatory changes to existing (legacy) systems. A complex and slow IT Delivery & IT Maintenance organisation hinders compliancy and consumes disproportionally large amounts of available resources, negatively impacting the development of value-adding customer products.

Enabling Agile@Scale & DevOps

DigitalScaler helped elevate existing pressure on resources by streamlining delivery capabilities. Organisation improvement and automation permitted teams to function more effectively.

“DigitalScaler has been instrumental in helping and coaching our teams that are going through a period of massive change, transitioning to Agile@Scale and moving to DevOps.” Head of Agile Transformation

Experience makes the difference

Thanks to the transformative experience of DigitalScaler, impactful organisational change was achieved at the grass-root level.

“Particularly with operationalisation, by clarifying processes, roles & responsibilities to the lowest detail, and enforcing discipline in a distributed agile model both onsite and offshore.” Head of Agile Transformation

A long-term collaboration

To the delight of the client’s customers, this evolution gives faster access to new and exciting functionality. This collaboration created a deep-rooted trust that additional development of Agile@Scale and DevOps capabilities will increase their delivery and customer satisfaction power. Together with DigitalScaler, they have a commitment to further expand their transformation efforts.

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